Shipping policy
Shipping policy
At Veloreé Paris , we strive to provide fast and reliable shipping to our customers throughout the European Union. Below you will find our shipping policy, which details the delivery times and conditions for your products:
1. Shipping times:
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The estimated shipping time within the European Union is approximately 7-12 business days , as our products are handcrafted.
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Please note that these delivery times are estimates and may be affected by circumstances beyond our control, such as customs delays or adverse weather conditions. In this case, delivery could take up to 25 days longer.
2. Shipping methods:
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We offer different shipping options to meet your needs, including standard and express shipping services.
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Shipping costs will be calculated and displayed during the checkout process, and may vary depending on the destination and weight of the package.
3. Shipment tracking:
- We will provide a tracking number once your order has been shipped. This number will allow you to track the status of your shipment through the relevant carrier's website.
4. Delivery address:
- Please ensure you provide an accurate and complete delivery address when placing your order. We are not responsible for shipments delivered incorrectly due to errors in the address provided.
5. Taxes and customs:
- Our product prices include taxes and customs duties. You will not be required to pay any additional taxes, duties, or other charges upon receiving your package, in accordance with the laws and regulations of your country. These costs will be covered by Veloree Paris.
6. Customer service:
- Our customer service team is available to answer any questions or concerns you may have regarding shipping.
If you have any questions, please contact us at helpveloree@gmail.com and we'll be happy to help. We strive to meet shipping deadlines and ensure your products arrive on time.
However, please note that delivery times may vary depending on location and specific circumstances. For more information about our shipping policy, please feel free to contact us at helpveloree@gmail.com for complete details.