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Frequently Asked Questions
We want you to be 100% happy with your purchase. If for any reason you need to make an exchange or return, don't worry: we'll make it quick and easy! 💬✨
Just email us at helpveloree@gmail.com with your order number and what you need, and our team will be happy to help.
Each product has its own size guide, which you can view at the top of the product page. There you will find specific measurements to help you choose the size that best suits you.
👉 If you are between two sizes or have any doubts, we recommend choosing the larger one for greater comfort.
If you choose the wrong size , you can easily exchange it by sending an email to helpveloree@gmail.com
And if you still need help, you can always write to us at helpveloree@gmail.com, we're here to help!
We only accept 100% secure payment methods , so you can shop with complete peace of mind.
You can pay with: Visa, Mastercard, American Express, Apple Pay, Google Pay and Shop Pay .
All payments are processed with advanced security technology to protect your data at all times. 🛡️✨
Yes, of course! We want you to feel confident in your purchase 💛
If for any reason you need to return an item, just write to us at helpveloree@gmail.com and we'll be happy to help.
Returns are accepted provided that our returns policy is met, which you can consult on our website.
We are committed to making the process simple, transparent, and fair for you.
